Legal & General Advice Warning

In preparing the advice on this website Concord Private Wealth has not considered your personal circumstances, so you can’t assume it will be suitable for you. Please seek personal financial advice prior to acting on this information.

Paul Harrison –  (Authorised Rep 324235) and Concord Wealth Pty Ltd atf Paul Harrison Investment Trust t/as Concord Private Wealth (Corporate Authorised Rep 1267951) as Authorised Representatives of Synchron  AFSL 243313 | ACN 007 207 650.

Legal Notice 

Neither Synchron, an Australian Financial Services Licensee, nor its authorised representative, Paul Harrison, and Concord Wealth Pty Ltd atf Paul Harrison Investment Trust t/as Concord Private Wealth, warrant or represent that the information in this site is free from errors or omissions or is suitable for your intended use.

How we manage your personal information

We are grateful for the trust and confidence you have in us to safeguard your privacy. This notification covers us and tells you how we collect your information, what we use it for and who we share it with.  It also points out some key features of our Privacy Policy. For a copy of our Privacy Policy, please ask us.

If you would like more information about our Synchron.

 Collecting your personal information

 We need to collect your personal information for a variety of purposes, including to provide you with the financial services you have requested and to contact you about other products and services that may be relevant to you.  It is also necessary for us to collect personal information in order to prevent or investigate any fraud or crime, or any suspected fraud or crime.

We’ll collect your personal information from you directly whenever we can. Sometimes we collect your personal information from other sources or third parties such as your Accountant.  We do this only if it’s necessary to do so, for example where:

  • we can’t get hold of you and we rely on publicly available information to update your contact details;
  • we need information from an insurer about an insurance application you make through us;
  • at your request, we exchange information with your legal or financial advisers or other representatives.

 You may not be aware that we have done so.  If we collect information that can be used to identify you, we will take reasonable steps to notify you of that collection.

We may collect information about you because we are required or authorised by law to collect it. There are laws that affect financial institutions, including company and tax law, which require us to collect personal information. For example, we require personal information to verify your identity under Commonwealth Anti-Money Laundering law.

What happens if you don’t provide your information to us?

 If you don’t provide your information to us, we may not be able to:

  • provide you with the product or service you want;
  • manage or administer your product or service;
  • verify your identity or protect against fraud; or
  • let you know about other products or services that might better meet your financial and lifestyle needs.

 

Protecting your privacy

 Protecting your privacy is essential to our business. Your file, containing your profile, personal objectives, financial circumstances and our recommendations, is kept securely.

 

Disclosing your personal information

 We may provide your personal information to the following types of service providers:

  • other advisers, paraplanners and organisations who work with us to provide the financial services you have requested;
  • insurance providers, superannuation trustees and product providers related to the financial services you have requested;
  • professional associations and organisations that help us operate our business, such as those that provide administrative, financial, accounting, insurance, research, legal, strategic advice, auditing, computer or other business services;
  • your representatives, service providers, or other organisations, such as your accountant, solicitor, tax agent, stockbroker or bank;
  • organisations involved in a business restructure or a transfer of all or part of the assets of our business; and
  • government authorities and other organisations when required by law.

In order to provide you with our services, we may share your information with organisations outside Australia (for example information technology service providers). You can view a list of the countries in which those overseas organisations are located in our Privacy Policy.

We may also store your information in cloud or other types of networked or electronic storage.  As electronic or networked storage can be accessed from various countries via an internet connection, it is not always practicable to know in which country your information may be held. If your information is stored in this way, disclosures may occur in countries other than those listed.

Overseas organisations may be required to disclose information we share with them under a foreign law. In those instances, we will not be responsible for that disclosure.

Consent to marketing activity

We presume you consent to being contacted by us about suitable products and services via the contact details you have provided. We may continue to contact you for these reasons until you withdraw your consent. You can do this at any time by contacting us (see the ‘Contact us’ section of this FSG). We will process your request as soon as practicable.

Gaining access to your personal information

You can gain access to your personal information that we hold about you. This is subject to some exceptions allowed by law. We will give you reasons if we deny access. You can find out how to access your information by reading our Privacy Policy, available by contacting us.

Correcting your Information

You can ask us to correct information we hold about you.  You can find out how to correct your information by reading our Privacy Policy or by contacting us.

Complaints

If you have a complaint about a privacy issue, please tell us about it.  You can find out how to make a complaint and how we will deal these complaints, by reading our Privacy Policy (by contacting us) or by referring to the ‘Your confidence in our advice’ section of this FSG.

Further information

If you have any questions or comments about our Privacy Policy and procedures, please contact us by using the contact details set out in the ‘Contact us’ section of this FSG.

For more information about your privacy, you can also visit the Office of the Australian Information Commissioner’s website at

www.oaic.gov.au